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The energy allowance is a one-time payment of $1,300 for residents of Bonaire who are having trouble paying their electricity bills.
What does this product or service mean?
The credit will not be deposited into your bank account, but will be added as a credit balance with WEB. You can use this credit to pay your electricity bill as long as there is sufficient credit available.
The Public Entity of Bonaire helps lower-income households by providing a subsidy for their electricity bills. If your application is approved, an amount of $1,300 will be credited to your account with WEB. This amount will be used each month to pay (part of) your electricity bill.
When can you apply for this?
You are eligible if you:
- are registered as a resident of Bonaire;
- earn less than the maximum income limit applicable to your household type (see income table);
- legally reside in Bonaire (for at least 5 consecutive years);
- have not yet received an energy allowance.
Required documents
- Sédula (identity card)
- Electricity bill from WEB or proof of purchase from Pagabon
- Proof of income, such as:
- Pay stubs or bank statements (last 3 months)
- Chamber of Commerce extract (if self-employed)
- Pension statement or disability benefits statement
- Letter from the SZW Unit if you receive public assistance
- Proof of family relationship (if living in a shared household): birth certificate or family register
- Rental agreement, if you rent and the electricity bill is not in your name
How do you apply for this?
You can submit the application online.
Follow these steps:
- Gather all the required documents.
- Click “Apply” and fill out the form.
- Upload the requested documents.
- You will be notified whether your application has been approved.
Who can you contact?
If you have any questions, please call or send a text message to 701 1055, or send an email to koriente@bonairegov.com.
How long does it take?
Changes are usually processed within six weeks. You will be notified of the outcome.
What does it cost?
Applying for the energy allowance is free.
Do you disagree with the decision?
If you disagree with a decision regarding your energy allowance, you can file an appeal within six weeks. Instructions on how to do this are included in the letter you will receive.
Which laws and rules apply?
Where can you find more information?
Can you apply online?
What do we do with your personal data?
When you submit a request or report, the Public Entity of Bonaire needs your personal data. The Public Entity of Bonaire handles your data with care.
The BES Personal Data Protection Act specifies how the Public Entity of Bonaire must do this.
The most important rules are:
- The Public Entity of Bonaire only requests data necessary to process your request or report.
- They record and process your data securely, confidentially, and with care.
- Your data will only be used for the application or report, or for something directly related to it.
- Your data will not be retained longer than necessary for the application or report.
- Other organizations will only receive your data if required by law.
- You may ask how your data is being used and what happens to it.
