Contact PEB

Customer Contact Center (KCC)

Phone and WhatsApp: (+599) 715 5330
Email: info@bonairegov.
Live chat: on bonairegov.com

The KCC provides information, advice, and support regarding municipal and island-wide services offered by the Public Entity of Bonaire, including:

Information & Referrals

  • General information about services provided by the Public Entity of Bonaire
  • Referrals to the appropriate department or staff member
  • Explanations of procedures, requirements, and necessary documents

Complaints

  • Registration of complaints

Appointment Management

  • Scheduling and canceling Civil Affairs appointments
  • Confirming appointments

Assistance with Digital Queries

  • Initial assistance with questions from residents who have limited or no digital skills
  • Explanations of online portals and e-services
  • Assistance in multiple languages (including Papiamentu, Dutch, English, and Spanish)