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Update Personal Information

Is the information about you in the Civil Affairs Basic Registry (PIVA) incorrect? Or would you like to have your information updated or removed following an adoption or a change of gender? Please notify the Civil Affairs Department.

What does this product or service mean?

The Civil Affairs Basic Registry (PIVA) contains your personal information, such as your current address, marital status, gender, and nationality. Some information is updated automatically—for example, if you get married in the Netherlands. Other information, such as a change of address, must be reported by you.

Is the information in the PIVA incorrect (or no longer correct)? Report the change immediately to the Civil Affairs Department. The Civil Affairs Department will then update your information.

When can you apply for this?

If the information in the PIVA is incorrect, you must be able to prove it. You must be able to demonstrate the correct information using source documents.

How do you apply for this?

Here’s how to report a change to incorrect information in the PIVA:

  • Visit the Civil Affairs Department in person.
  • Bring the following with you:
    • your valid ID;
    • proof of the information to be changed.

How long does it take?

The Civil Affairs Department will decide whether to update your information within 4 weeks. If the information concerns your marital status or nationality, the Civil Affairs Department may extend this timeframe by 8 weeks.

Do you disagree with the decision?

If the Civil Affairs Department does not implement your changes, you may file an objection within 6 weeks.

Which laws and rules apply?

What do we do with your personal data?

When you submit a request or report, the Public Entity of Bonaire needs your personal data. The Public Entity of Bonaire handles your data with care.

The BES Personal Data Protection Act specifies how the Public Entity of Bonaire must do this.

The most important rules are:

  • The Public Entity of Bonaire only requests data necessary to process your request or report.
  • They record and process your data securely, confidentially, and with care.
  • Your data will only be used for the application or report, or for something directly related to it.
  • Your data will not be retained longer than necessary for the application or report.
  • Other organizations will only receive your data if required by law.
  • You may ask how your data is being used and what happens to it.
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